Frequently Asked Questions
Answer: Regal Cards is more than just a payment card; it’s a lifestyle membership designed to offer exclusive perks such as luxury travel discounts, hotel stays, restaurant dining, a 24/7 concierge service, and emergency assistance. It’s tailored to enhance your everyday experiences, unlike typical credit or loyalty cards.
• Answer: Our partnership with GTBank means that GTBank provides the financial infrastructure and backing for Regal Cards, ensuring secure transactions and seamless payment services. This partnership adds credibility and reliability to the card’s operations.
Answer: The card fees vary depending on the membership tier you choose: Prestige Plus at $50, Aristocrat at $100, and Noble at $200. Each tier offers a different level of perks and benefits tailored to your lifestyle.
Answer: As a Regal Card member, you can enjoy up to 30% off Emirates flights and 20% off British Airways. Additionally, you’ll have access to discounts at over 2,000 luxury hotels and more than 200 top restaurants worldwide. All you need to do is present your Regal Card at participating businesses or contact our concierge to access these benefits.
Answer: Yes, to maintain your membership, we require that members collectively spend N1 million annually at our partner businesses. This ensures that you stay engaged and enjoy the full range of benefits available.
Answer: If you find yourself stranded without fuel, simply call our 24/7 concierge service, and we’ll arrange for emergency petrol delivery to your location. This service is designed to make sure you’re never left in a difficult situation.
Answer: Our 24/7 concierge service can assist with restaurant reservations, travel bookings, shopping recommendations, emergency
assistance, and much more. It’s like having a personal assistant ready to help with your needs at any time
Answer: Booking your airline discounts is simple. Just contact our concierge service, and they’ll handle the arrangements for you. Discounts are subject to availability but are applicable to both business and first-class fares on Emirates and British Airways.
Answer: Our discounts and perks are available worldwide, giving you access to luxury experiences wherever you travel.
Answer: You can start using your benefits as soon as you receive and activate your Regal Card, typically within 5-7 business days after
completing the signup process after our launch in January 2025
Answer: You can start using your benefits as soon as you receive and activate your Regal Card, typically within 5-7 business days after
completing the signup process after our launch in January 2025
Answer: You can start using your benefits as soon as you receive and activate your Regal Card, typically within 5-7 business days after completing the signup process after our launch in January 2025
Answer: Yes, you have the flexibility to upgrade or downgrade your membership tier at any time to suit your changing needs. Just let us
know, and we’ll handle the process for you.
Answer: Our customer support team is available 24/7 via phone, email, and WhatsApp to assist with any questions, concerns, or issues you
may have.
Answer: Yes, we have a referral program that rewards you for bringing in new members. You’ll earn credits for every successful
invite(capped at 5 people), making it even more beneficial to share the experience with others.
Answer: We regularly update our discounts and benefits to ensure you always have access to the best experiences. Any changes or additions
will be communicated to you through our newsletter or app.
Answer: We regularly update our discounts and benefits to ensure you always have access to the best experiences. Any changes or additions
will be communicated to you through our newsletter or app.
Answer: No, you don’t need to be a GTBank customer to join Regal Cards. You receive a card account numb
• Answer: Yes, we have a user-friendly mobile app that allows you to manage your card, access discounts, book services, and connect with our
concierge team, making it easy to enjoy all the benefits Regal Cards offer.
Regal Cards are funded through deposits made directly into the card’s unique account number, allowing for seamless transactions without
linking to a traditional bank account. This setup provides flexibility and ease of use, with funds securely managed in partnership with GT
Bank.
Regal Cards are funded through deposits made directly into the card’s unique account number, allowing for seamless transactions without
linking to a traditional bank account. This setup provides flexibility and ease of use, with funds securely managed in partnership with GT
Bank.
The cards are standalone and are not connected to a bank account. Each card comes with its own unique account number, allowing cardholders to manage funds independently for added convenience.
Regal Cards are primarily Naira-denominated. However, for international transactions or cardholders who frequently travel, a USDdenominated card option is also available upon request.
Yes, Regal Cards have transaction limits to provide security and help cardholders manage their finances. Limits vary based on the card type:
• Daily: Specific daily spending caps are set according to the card tier.
• Monthly and Quarterly: Some tiers offer more flexible caps, while others have set limits. Details can be found in your membership portal or by contacting customer support.But card limits can be increased based on customers request.